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warren34
Level 1

How to speak to a live person???????

Where is the help??????
1 REPLY 1
CamelleT
QuickBooks Team

How to speak to a live person???????

I'd be delighted to direct you to the help button, thereby allowing you to initiate a direct conversation with one of our live representatives, who will be readily available to provide you with support and assistance that perfectly aligns with your needs and requirements, warren34. 

 

Before I route you, could you please let me know what specific issue you're facing? This will help me provide a resolution here in the Community forum or refer you to the most suitable support resource tailored to your needs, ensuring a swift and effective solution to any challenges you may be encountering.


To contact our Customer Care team, kindly use the Help panel in your QBO account. I'll include screenshots for your visual reference to help you locate it easily and walk you through the process. Here's how to reach them: 

 

  1. Sign in to your QBO account.
  2. Click Help in the upper right corner.

    help icomn.PNG

  3. Tap the Search tab and select Contact Us

    contact us.PNG

  4. Enter a brief description of your concern and hit Continue.

    brief description, continue.PNG

  5. Choose Have us call you to speak with a live agent. Schedule: Monday-Friday, 8:00 AM to 10:00 PM, and Saturday-Sunday, 8:00 AM to 6:00 PM.

    have us call you.PNG

 

I'm always ready to back you up, warren34. Don't hesitate to share more details about your problem. I'll do my best to address them. 

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