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I can’t get back into account

I have paid the subscription but can’t get my account back up with my information 

QuickBooks Team

Re: I can’t get back into account

Welcome to the Community, cmd3.


I can help you get back on track and be able to access your account for QuickBooks Self-Employed.


If you can't get into your account due to incorrect login credentials, you can reset your password or user ID within the QBSE login section.


Here's how:


  1. Go to the Sign In page.
  2. Select I forgot my User ID or Password below the Sign in button.
  3. Follow the rest of the instructions to retrieve your login credentials.

If there's information requested upon the retrieving process that you're unsure, I recommend contacting our QuickBooks Support Specialists. One of them will be able to assist you further on accessing your account.


The support link below will show you the steps on how you can contact support:


Contact QuickBooks Self-Employed Support.


If you need further assistance from me, feel free to add more details by posting your response below. I'll be here to ensure a timely solution to this.