Thank you for bringing this to our attention, Ritesh. It appears that the Reports menu and options are not showing on your dashboard as expected, and there are discrepancies with the search functionality, along with differences in the dashboard layout compared to the tutorials. We will work together to address these concerns and ensure you have the necessary access and functionality.
To begin rectifying the issue and restore your dashboard and reports to full functionality, let's perform some troubleshooting steps. At times, data accumulation in platforms like QuickBooks Online (QBO) can cause unexpected responses. I recommend accessing your QuickBooks account via a private browsing window.
Here are the keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If using a private browsing window works, let's clear the browser's cache to remove stored files and ensure the program operates efficiently. If the issue persists, I suggest switching to a different one.
Your patience and cooperation are greatly appreciated as we work to resolve the issue. Should you have any further questions or encounter additional challenges, please do not hesitate to contact us. We're here to help ensure that your experience with our platform is both smooth and efficient.
