supplier credit

Hi JMR1

When you created the bank deposit did you enter the creditors name in the received from column and creditors/accounts payable in the account column?

Hi - Yes I did both of these, Thanks

Hi JMR1

We presume that you have created a bill and then when you made payment on the bill you made an over-payment, e.g. your bill was £200 and you then selected make payment and entered £300.

If this is the case you only need to create the deposit to the creditors, so delete the supplier credit you have created as the over-payment will have already created an unapplied payment/credit.

You will have link the unapplied payment/credit to the deposit, to do this create a cheque payment, enter the suppliers name and the deposit and the unapplied payment will appear on the right and select add on both, then select save and close.

Hi

No what happened the supplier billed me and I paid, then realised he had overcharged me and so he refunded me in full, so I created a supplier credit and a bank depoist but I cannot reconcile the 2

Hello,

Have you created a cheque to link the credit and the bank deposit?

Thanks,

Talia

No I haven't - should I?  They were both through the current account via debit card

Yes, If you go into the supplier in question - you should be able to use of of the functions to link them together, Select the supplier and select a new cheque; you should be able to select the credit and the bank deposit; and link the two together.

When you have done this link, it should resolve the balance in supplier.