I'll point you in the right direction for support with your query.
We have an ongoing investigation for this specific issue you stated. With that said, I suggest you contact our Technical Support team for assistance. They can add you to the list of our affected users, and you'll receive a notification email whenever there's an update available.
There is a problem re-authorising bank feed to Lloyds bank? Error code 590
I am also having the same issue. I am also unable to request a call back as I pay for the self employed subscriptions. I am not really sure how to proceed, please can I have some help with this? At the moment I am paying for a service that is unusable. I am getting error when I try to relink 309 and when I try to re-add my account I get error 509.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
We have to collect some data when you use this website so it works and is secure. We'd also like your consent to collect data to study how people use our site. Doing so helps us improve our services and allows us to tailor the marketing you see on our site. Select 'Accept all' to agree or 'Manage consents' to choose which cookies we use. You can change your mind at any time by clicking the 'Manage Cookies' link.
Choose your cookie preferences
Some cookies are needed to make our website work and can't be turned off. But we need your consent to use others that are not essential. You can make your choices below and update them at any time using the 'Manage Cookies' link. To find out more, visit our Cookies Policy.
These cookies are necessary for the site to function. They also help us keep your data safe.
These cookies allow us to enhance your experience and remember your preferences, region or country, language, and accessibility options.
These cookies tell us how customers use our website. We study and organize this data to help us optimise our content and provide you with personalised experiences.
These cookies help us provide you with relevant communications and ads in our products and on other sites.