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prettyfinefeet
Level 1

Tracking not recording. I've rebooted, I've uninstalled & reinstalled the app. Press track at the start of my journey. Press stop at the end of my journey. Nothing!

The above all done in response to the suggestions made when I first raised this.
1 REPLY 1
GeorgiaC
QuickBooks Team

Tracking not recording. I've rebooted, I've uninstalled & reinstalled the app. Press track at the start of my journey. Press stop at the end of my journey. Nothing!

Hi there, thanks for posting on the Community. We appreciate you trying these troubleshooting steps, and we'd like to make sure that we're able to get your mileage tracking again on the app. 

 

Can we confirm the device type that you are using (iOS or Android) and the operating system version that you are updated to? 

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