Trying to connect my NatWest bank account ….says it’s been successful on the NatWest app then when I return to QB it says something has gone wrong , error code 572?
Trying to connect my NatWest bank account ….says it’s been successful on the NatWest app then when I return to QB it says something has gone wrong , error code 572?
Trying to connect my NatWest bank account ….says it’s been successful on the NatWest app then when I return to QB it says something has gone wrong , error code 572?
Hello Community Users, We just wanted to pop into this thread to advice the 572 error message when connecting Natwest issue was resolved. If you do experience this error message if you can try in your browser disabling pop ups in the browser settings, and then connecting to the bank account again in Quickbooks Online. That was the fix for this particular thread. We've included a link to a help page on banking error messages here. The error 571 and 572 can have similar causes.
If you find that does not resolve the error please feel free to add to this thread and we'd be happy to get this investigated.
Trying to connect my NatWest bank account ….says it’s been successful on the NatWest app then when I return to QB it says something has gone wrong , error code 572?
Hello Petraandrpnoldri,
Welcome to the Community page,
Is it a credit card account you are trying to connect to? If so can you make sure when connecting, you type in the bank's name (within QBO banking.link account) HAve you tried to de-activate the abnking app and then try connecting the account via qb/browser?
Trying to connect my NatWest bank account ….says it’s been successful on the NatWest app then when I return to QB it says something has gone wrong , error code 572?
No it’s a business current account. I have deleted my app and reloaded but with no difference…. I have been speaking to QB tech team and apparently it’s a known issue that they are working on
Trying to connect my NatWest bank account ….says it’s been successful on the NatWest app then when I return to QB it says something has gone wrong , error code 572?
Hello Community Users, We just wanted to pop into this thread to advice the 572 error message when connecting Natwest issue was resolved. If you do experience this error message if you can try in your browser disabling pop ups in the browser settings, and then connecting to the bank account again in Quickbooks Online. That was the fix for this particular thread. We've included a link to a help page on banking error messages here. The error 571 and 572 can have similar causes.
If you find that does not resolve the error please feel free to add to this thread and we'd be happy to get this investigated.
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