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finance21
Level 3

Trying to create a journal but keep getting the error "When you use Creditors, you must choose a supplier in the Name field." I HAVE done this, still getting the error?

 
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Best answer May 09, 2022

Accepted Solutions
Ashleigh1
QuickBooks Team

Trying to create a journal but keep getting the error "When you use Creditors, you must choose a supplier in the Name field." I HAVE done this, still getting the error?

Hello Finance21, 

Welcome to the Community page, 

 

Can you try clearing your cache and cookies to all time, close the browser down, reload it and try again to do the journal and let us know if you still have any issues. 

View solution in original post

1 REPLY 1
Ashleigh1
QuickBooks Team

Trying to create a journal but keep getting the error "When you use Creditors, you must choose a supplier in the Name field." I HAVE done this, still getting the error?

Hello Finance21, 

Welcome to the Community page, 

 

Can you try clearing your cache and cookies to all time, close the browser down, reload it and try again to do the journal and let us know if you still have any issues. 

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