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centralflowtiver
Level 1

Trying to file PAYE return, keep getting error message "Cannot submit as no pending filing present." Please help!

 
1 REPLY 1
SarahannC
Moderator

Trying to file PAYE return, keep getting error message "Cannot submit as no pending filing present." Please help!

Hi, Central.Let's work together and investigate the error message stating, "Cannot submit as no pending filing" and resolve it. Then, let's perform the necessary tasks to fix the issue.
 

Before submitting a VAT return, ensure that you have successfully set up VAT in QuickBooks. Unsuccessful setup can result in receiving that kind of error message. Here's how:
 

  1. Go to Taxes and select VAT. Or go to Get things done and select Set up VAT in QuickBooks.
  2. Select the month you need to start calculating VAT from.
  3. Select your filing frequency for VAT. This is how often you will submit VAT returns to HMRC.
  4. Choose your accounting method.
    • Select Standard (also known as accrual) if you record income and expenses when you send the invoice or receive the bill, regardless of if the invoice or bill was paid or not.
    • Select Cash if you record income and expenses at the time, you receive the payment or pay the bill.
  5. Enter your 9-digit VAT registration number.
  6. If applicable, select the Flat Rate Scheme (FRS) box and enter the percentage and tax registration date.
  7. Select Next, and then OK.

 

 Also, confirm that you are using the correct VAT registration number that matches HMRC's records, set up the MTD feature, and authorize QuickBooks to connect to HMRC. You can also check this article for more information: Take action and fix MTD issues and errors in QuickBooks Online

 

If you continue to experience the same outcome despite ensuring everything is set up correctly, I recommend accessing QBO through an incognito window.

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + N
  • Firefox: Shift + CTRL + P

 

If it works fine, clear the cache of your regular browser or use other supported browsers. This helps refresh website preferences that might be causing problems when you use QuickBooks.

 

Additionally, can explore this page for a comprehensive guide and troubleshooting tips for Making Tax Digital for VAT articles.

 

Keep on coming back for more queries about VAT returns in QuickBooks Online. The Community is available 24/7 to assist you. 

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