Hello there, benediponio.
Have you successfully install the app on your device? If not, you can follow the steps on how to install it below. Before doing so, you might want to check supported device operating systems for QBO for mobile through this article: QuickBooks Online access for mobile devices.
Here's how to download QuickBooks Mobile App:
- Open the App Store on your device and search for QuickBooks Online. (It may not be available for some countries.)
- Select Free, then Install.
- If you are already signed up for QuickBooks Online, use the same user ID and password to sign into the app.
- You may be asked to confirm a one-time confirmation code to confirm your identity. Once confirmed, you can continue into your account.
You can check this article to install the QBO Mobile app: How to download the QuickBooks Online mobile app.
You're now able to access QuickBooks on your mobile. Feel free to can reach out to me if there's anything else you need.