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jack1289
Level 2

Updating Quickbooks to latest version

I have QuickBooks Premier Accountant Edition 2020.

 

On the update website Release notes for QuickBooks Desktop 2020 (intuit.com) it says there are versions R11, and R14, and i am on R8, however whenever i try to update from Quickbooks, nothing happens.

 

Now obviously with the retirement of internet explorer, i can't access the help site, so need the R14 version, so i tried to manually download the version, but again only version R8 downloads.

 

Can QuickBooks please fix this.

4 REPLIES 4
ReymondO
QuickBooks Team

Updating Quickbooks to latest version

Good day, @jack1289.

 

Updating QuickBooks Desktop to the latest versions will keep the software up to date and gives you a better experience. Let me share other troubleshooting steps to ensure you'll always have the newest features and fixes. 

 

We can download the latest updates for QuickBooks Premier Accountant Edition 2020 using this link here: https://downloads.quickbooks.com/app/qbdt/products.

 

Simply search and download your QuickBooks versions, then click the Get the latest updates link. This will now download a patch on your computer which you can click to install the newest updates.

If you're still getting the same result, let's run a clean install of QuickBooks Desktop to fix the issue. 

 

Moreover, you can browse our Help articles for additional resources when handling your account in QuickBooks. 

 

Let me know how else I can help you with QuickBooks by adding a comment below. I'm more than happy to lend a helping hand. Keep safe!

Fiat Lux - ASIA
Level 15

Updating Quickbooks to latest version

@ReymondO 

R8 in your download page, not R11 or R14

https://downloads.quickbooks.com/app/qbdt/products?productName=QuickBooks%20Desktop%20Accountant&edi...

 

Someone skipped (or neglected) to update the source.

jack1289
Level 2

Updating Quickbooks to latest version

Is there any date when we'll be able to download the latest update.

 

The fact that R11 was released in February 2021, and we can't even download that update is not good.

 

Now we need R12, but can't get anything other than R8, which was released in September 2020, nearly 2 years ago.

 

This urgently needs sorting.

Ashleigh1
QuickBooks Team

Updating Quickbooks to latest version

 Hello Jack1289,  so the most recent version for the UK is R8, I can see that it does state R14 like you say however that is for the US version the UK is only on R8.  so you will be fine using R8, there will be nothing stopping you from working on that version.

 

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