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Everything you need to know about banking in QuickBooks Online - Discover more
Level 3

Visibility of users active on system

We are using QB Enterprise, 5 users:  I am curious if there is a way for me to be able to see who all is logged on and using the system so I know who to contact if we need to go into single user mode or perform some Verify or Rebuild or Backups on the system.  


Also curious about system updates:  when the Server is updating from a pushed out update for QB, does that automatically lock out users or ???  This is my first exposure to Enterprise.


Thanks in advance for any assistance.





Visibility of users active on system

Hello Big-Al,


Thanks for reaching out to the Community! You would be please to know that you can see who is logged on and using the system, message them and even log them out. All you have to do is enable this feature. In multi-user mode, the QuickBooks Messenger icon is located in your system tray at the bottom-right of your screen. The messenger automatically starts whenever you are logged in. To launch this, simply double-click the icon. 


I am attaching this article detailing this feature and more about QuickBooks Messanger


To answer your second question, yes, it would. All users would need to be on the same update as the server. 


Please let me know if you need further assistance! I will be happy to help! 


Fiat Lux - ASIA
Level 15

Visibility of users active on system


Where is your company located? You post something about QBD Enterprise in UK Community. Are you using an outdated version?

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