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richashton
Level 1

Why do i not have the option to stop QB banner advertising ?

with 5 companies and hundreds of invoices in which I can not ACCEPT credit cards why must I be subject to flash marketing which is totally irrelevant to my business and when I pay subscriptions ? Every time i open an invoice I am told to sign up for credit cards ? I have been hitting the 'X' button for a month now and I am about to switch software because of this .   Can QB put the customer first for once and delete the banners ?

 

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2 REPLIES 2
GeorgiaC
QuickBooks Team

Why do i not have the option to stop QB banner advertising ?

Hello and Welcome to the Community, richashton 👋

 

Currently, there is no way to disable this notification and the message will appear until the promotional offering period ends. We apologise for any inconvenience caused by this and have taken your feedback on board. 

 

Thanks

richashton
Level 1

Why do i not have the option to stop QB banner advertising ?

Unbelievable 'taken your feedback on board' = put at the bottom of the pile with nothing done .

 

Lets just confirm I pay more than £100 per month for QB and every time I open an invoice I am subject to banner marketing that i can not opt out of ? 

If I sign up to accept credit cards and cancel after the promotion does the banner advert disappear ?

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