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brianshaw-transp
Level 1

why does it keep say aw snap something went wrong and all entries lost

its crap

1 REPLY 1
JayCaeR
QuickBooks Team

why does it keep say aw snap something went wrong and all entries lost

Hello there, Brian. I can certainly see why you'd feel that way. The error, "Aw snap, something went wrong," message is a specific browser error that happens when a webpage runs out of memory or the connection is interrupted. Since this cause you to lose your entries, let's troubleshoot this. 

 

Let start by refreshing the page to ensure it updates properly. Then, log out of QuickBooks and log back in.

 

If the issue persists, consider using a different supported browser to access the updated interface or open a new incognito window. 

To help us identify if there is a deeper problem, could you please provide more details about the specific task or activity you were trying to complete when the issue occurred? The more information you provide, the better we can assist you.

 

If you need anything else, leave a message by clicking Reply below this thread.

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