Hi, iva4. I recognize the inconvenience of dealing with ongoing issue with the invoices keep getting an error message to choose a payment method. Let me help you connect with our support team to resolve this error.
Although we do not have an ETA for resolution at this time, please know that we're prioritizing this matter. If you haven't reached out to our live experts, I recommend doing so. They can check and communicate the progress with you. You can follow the steps below to contact them.
For Sole Trader:
- Go to the Help icon on the top menu.
- Select the Search tab and enter your concern. For instance, enter help.
- Click the Contact Us button and choose between Chat or Callback to connect with us.
For QuickBooks Self-Employed:
- Go to this link.
- Select QuickBooks Self-Employed and enter your question.
- Select Continue and follow the instructions to sign in to your account to connect with an expert.
Please note our operating hours under QuickBooks Online in this article: Get help with QuickBooks products and services.
Once resolved, you can seamlessly create invoices and account your customers payments in the future.
For further assistance in creating invoices and managing other sales transactions, don't hesitate to leave a comment below. I am always available to lend a helping hand, iva4.
