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Thank you for bringing this issue to our attention, Richard. The customer's name might not be entered or saved correctly in their profile. Let's check their account to confirm that all necessary details are available so they'll be linked to their invoices appropriately.
To go to the customer's profile, here's how:
- Go to the Sales menu and select Customers.
- Locate your customer and select them to open their account.
- Click Edit.
- Double-check their name (First, Middle, and Last names), Customer display name, and all other necessary data.
- Hit Save once done.
Once you're done, go ahead and create your invoices.
On the other hand, we'd like to confirm whether you are experiencing this issue on the web or on a mobile device. If it’s on mobile, please try managing your invoices through a web browser instead.
If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re always here to help.
