Accrual journals for a client have been reversed. Whilst the balance for the journals is zero the account still shows an amount is overdue? How do I correct this?
Accrual journals for a client have been reversed. Whilst the balance for the journals is zero the account still shows an amount is overdue? How do I correct this?
Accrual journals for a client have been reversed. Whilst the balance for the journals is zero the account still shows an amount is overdue? How do I correct this?
Hello nick16,
Welcome to the Community - thank you for your question!
Could you please send a screenshot of the reversed journals and the remaining balance on the account (of course cutting out any sensitive information)?
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