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Thanks for reaching out to us, nikki16.
We’ve received reports from other users about the expense transactions go both to allowable and disallowable columns in the Taxes tab. Please know that our engineers are currently doing their best to rectify the underlying issue as soon as possible.
While waiting to get this sorted out, we’ll have to include you on the notification list. This is to ensure you'll receive email updates regarding the status of the investigation. That being said, you'll want to give us a quick call or chat so that we can gather your contact information in a safe session.
Please have our representative link your case to this number to expedite the process: INV-46680. Here's how to connect with us:
If you're currently working on the mobile app, you'll just have to tap the Chat Bubble icon on any page for Android devices or select the Plus + button on the dashboard for iOS.
You may also want to read this guide to gain more insights about how QuickBooks Self-Employed works.
Please don't hesitate to visit the Community again if you have follow-up questions or require additional assistance in completing your task with QuickBooks. We'll always have your back.
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