Can anyone tell me how to delete a rejected cis return from the Quickbooks/Taxes/CIS page?

Hi lisajc34-hotmail, thanks for joining the Community - are you looking to submit the rejected return to HMRC through QuickBooks, and do you need to make any amendments to this? 🧐

No, I have since amended and submitted it through the HMRC online service so just looking to tidy up QuickBooks records!

Congratulations on successfully submitting your CIS, @lisajc34-hotmail. I’ll be here to help share information about handling your CIS returns so you can clean up your QuickBooks records.
 

I recognize the importance of being able to remove it smoothly. Thus, it can help save time and clean your records.

Currently, deleting your CIS returns rejected in QuickBooks is unavailable. We can only resubmit it or make adjustments to it. We also keep the accounts and reports, so your records are straight.

To learn what to do if your return is rejected, you can view this article. It also includes the steps to unfile and record payments made to HMRC.

For reference, you might consider viewing this article to prepare and file 1099s. It includes steps and FAQs that'll guide you along the process.

Please know that I'm just a post away if you have any other questions about CIS returns with QuickBooks. I'll be happy to help you further. Have a great day ahead.

Thank you for your reply. I have now had my first two cis returns rejected, do you have any advice on how to get them accepted when submitting through quickbooks? I've checked the subcontractor details are correct so dont know what to check next?!

Thanks for getting back to us lisajc34-hotmail, we'd be grateful if you could click here to begin a direct chat with us so that we can take some account-specific details that will allow us to check the specific reason for the rejection in the background logs.:)

Hi - just wondering what the outcome of this was? I too have submitted some cis returns via the HMRC portal as couldn’t submit via quick books. I note that the reply was that they couldn’t be deleted - so wondered how you have resolved this? Thanks in advance. 

Welcome to the Community, @Biggsy. 

I'll share some insights about deleting rejected CIS returns in QuickBooks Online (QBO) and guide you on the actions you need to help resolve this matter.

Yes, your note is correct about deleting rejected CIS returns in QBO. The option to do so is currently unavailable. With this, I would encourage you to reach out to our Customer Care team. The Community is a public forum, and we'll need to collect some personal information to pull up your account. They have the tools to delete the rejected return and provide you all the necessary updates. To do this, here's how:

1. Sign in to your QBO company.
2. Go to the Help (?) menu.
3. Select the Search tab.
4. Click the Contact Us button.
5. Enter a brief description of your concern in the What can we help you with? field.
6. Select Continue.
7. Choose a way to connect with us (Send a message/Chat or Get a callback).

Also, to further guide you about CIS and how you can use the feature in submitting returns in QBO, I'd recommend checking out this article: CIS guide in QuickBooks Online.

Please keep me posted in the comments if you have other CIS concerns and questions about submitting returns in QBO. I'm laways ready to help. Take care, and I wish you continued success, @Biggsy.