Can someone help me get a report for 23-24 - I get this You cannot enter a pay run date that is earlier than 28/07/2024, the date you chose to begin using our service.

Hi sanlam Thanks for reaching out to us here on the Community. Have you recently been migrated from our standard payroll system to the core system?

Yes, unfortunately, it is unacceptable, I can't access anything.

Hi sanlam Thanks for confirming. The data relating to any periods that have been previously ran when you were using the standard system will be located in the downloads section within the overview page of payroll. You're receiving the 'You cannot enter a pay run date that is earlier than 28/07/2024, the date you chose to begin using our service.' message as you'll have ran the prior period to this on the standard system before the the migration was completed.