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Louisa12
Level 1

Hi All,

Just learning quickbooks desktop 2021.  I'm using it as a landlord for a rental duplex.  I've just entered a few months rent, along with security deposits so far.  My question is that when I look at my chart of accounts rental income, it shows zero.  Yet on my trial balance, it shows an amount under rental income.  Why wouldn't these two match?  It seems my Chart of Accounts is not updating?

Solved
Best answer February 12, 2021

Accepted Solutions
jamespaul
QuickBooks Team

Hello, Louisa12.

 

We all start from somewhere and I'm happy to give you more details about the Chart of Accounts page. 

 

The Chart of Accounts page will only show the balances for the banks, assets, debtors or creditors and credit card accounts. It won't show the amounts for income and expense accounts. 

 

Since there are balances in the Trial Balance report, you'll want to use the QuickReport feature instead. This will show all of the transactions associated with the rental income account. 

 

Simply double-click on the rental income account in your Chart of Accounts

 

coabal1.PNG coabal2.PNG

 

You can learn more about the Chart of Accounts page in this article: Learn about the chart of accounts in QuickBooks.

 

I would also recommend reading other articles if you want to learn the ropes. You can browse for a topic, then look for an article in our general support page

 

Do you have more questions on the features and functions in QuickBooks Desktop? Let me know by replying to this thread. I'll help you out again. 

View solution in original post

3 REPLIES 3
jamespaul
QuickBooks Team

Hello, Louisa12.

 

We all start from somewhere and I'm happy to give you more details about the Chart of Accounts page. 

 

The Chart of Accounts page will only show the balances for the banks, assets, debtors or creditors and credit card accounts. It won't show the amounts for income and expense accounts. 

 

Since there are balances in the Trial Balance report, you'll want to use the QuickReport feature instead. This will show all of the transactions associated with the rental income account. 

 

Simply double-click on the rental income account in your Chart of Accounts

 

coabal1.PNG coabal2.PNG

 

You can learn more about the Chart of Accounts page in this article: Learn about the chart of accounts in QuickBooks.

 

I would also recommend reading other articles if you want to learn the ropes. You can browse for a topic, then look for an article in our general support page

 

Do you have more questions on the features and functions in QuickBooks Desktop? Let me know by replying to this thread. I'll help you out again. 

View solution in original post

Louisa12
Level 1

Thank you so much.  This helps.  I'm sure I'll have more questions as I set things up but for now, I'm good! Thanks again. 

jamespaul
QuickBooks Team

You're welcome,  Louisa12

 

The thread's still open for any other questions you might have. Have a jolly good day ahead.