Showing results for 
Search instead for 
Did you mean: 
Learn how to create and send invoices in QuickBooks Online - Click here
Level 1

Does anyone know why my tax summary report wont print for 2020/2021?

QuickBooks Team

Does anyone know why my tax summary report wont print for 2020/2021?

Nice to have you in the Community, @kmacckell.


I can share some insights on how to print your Tax Summary report. 


You'll want to log out and log in to your QuickBooks Self-Employed (QBSE) account to refresh the system. Then print the report again.


If the issue remains, I suggest opening your account on a private or incognito window and print the report from there. This way, we can check if this a browser's cache issue.


The browser uses cache data to help load web pages faster. However, this can cause unusual behaviour that affects the performance of your account. A private window is a great tool in identifying this issue as this doesn't store any junk files. 


To open an incognito window, you can refer to these keyboard shortcuts: 


  • Press keys: Ctrl + Shift + N (for Google Chrome browser)
  • Press keys: Ctrl + Shift + P (for Mozilla Firefox & Microsoft Edge browser)
  • Press keys: Command + Shift + N (for Safari browser)


If you’re able to print the report seamlessly, I’d suggest clearing your regular browser's cache to refresh the system. If the issue persists, I recommend using other supported browsers. This way, we can check if this is a browser-integrated issue.


Once you're all set, you might want to check this link for reference in preparing and filing your return: How to use QuickBooks Self-Employed reports to fill in your tax return.


Keep me in the loop if you have other concerns managing your reports and taxes. You're always welcome in the Community. Have a good one!

Level 1

Does anyone know why my tax summary report wont print for 2020/2021?

I'm trying to print mine it downloads as a pdf but corrupts all the time? 


Am I doing something wrong here?


Does anyone know why my tax summary report wont print for 2020/2021?

Thanks for joining us here, Robw1uk2009.


Have you already tried the steps in the first response including clearing cache and using other browsers?


If so, it's possible that there's a problem with your PDF itself. I'll share some steps and articles that can resolve common PDF issues when working in QuickBooks.  


First, make sure to make sure that your Adobe Reader is updated. Check the Adobe website for detailed instructions.


Second, repair the Adobe Reader/Acrobat application in case you're still having issues after updating it. Here's how:


  1. Close Acrobat/Reader and all open web browser windows.
  2. Select the Start button at the bottom left of your screen.
  3. Type Control Panel, then press Enter.
  4. Select Programs and Features.
  5. Select Acrobat or Adobe Reader, then Uninstall/Change.
  6. In the Setup dialog box, select Next.
  7. Select Repair, then Next.
  8. Click Install.
  9. When the process is complete, select Finish and restart your computer.


Once done, go back to QuickBooks and check if you can already print the report successfully.


Don't hesitate to reply to let me know if you anything from us. I'd be glad to get back here and offer my help to you again. 

Need to get in touch?

Contact us