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Level 1

Does qiuckbooks still have my information

Hello , I stopped my Qiuck books subscription around 6 months ago. I’d now like to start it back up again ,please can you let me know if all of my previous information still be available on my account as I left it ? 
Thank you 
QuickBooks Team

Does qiuckbooks still have my information

I can see the importance of accessing previous information after canceling your QuickBooks Self-Employed account, @Cherelle.  I'll ensure you get the details you need.


QuickBooks typically retains your data for a certain period after you cancel your subscription. Your data will be available for one year as read-only access. 


You can still re-subscribe or use the same account and keep using all your existing accounting info in QuickBooks Self-Employed with the same login credentials and access your data within 12 months from the date of cancellation. Furthermore, if your account is canceled for more than 12 months, your data will no longer be available.


However, to ensure that all your previous information and login credentials are still available on your account, I recommend reaching out to QuickBooks customer support directly. They will be able to provide you with the most accurate and up-to-date information regarding the status of your account and data.


Here's how:


  1. Log in to your account.
  2. Click the? Help button at the top right corner.
  3. Enter a brief discussion with your concern, then click Continue. Then select Contact Us.
  4. Choose to Get a callback to connect to us.

I'm still here if you still want a guide on how to manage your canceled QBSE account. Have a great day. 

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