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dcowie
Level 2

Has anyone managed to solve the problem of only being able to print page 1 of the VAT details report once the return has been submitted?

 
6 REPLIES 6
GeorgiaC
QuickBooks Team

Has anyone managed to solve the problem of only being able to print page 1 of the VAT details report once the return has been submitted?

Hi dcowie, thanks for joining the Community. We're aware of an issue with this and our team are currently working to fix - please await further updates on the investigation via email (the reference for this is INV-84075). As a temporary workaround, you may wish to screenshot the information from the pages that aren't appearing on the printed PDF. 

dcowie
Level 2

Has anyone managed to solve the problem of only being able to print page 1 of the VAT details report once the return has been submitted?

I have had an email to say this has been resolved but I still have the same issue?

Ashleigh1
QuickBooks Team

Has anyone managed to solve the problem of only being able to print page 1 of the VAT details report once the return has been submitted?

 Hello Dcowie, does the same thing still happen after you have cleared your cache and cookies to all time, close the browser down, reload it and tried again? If you haven't done this please do so and let us know how you get on.

dcowie
Level 2

Has anyone managed to solve the problem of only being able to print page 1 of the VAT details report once the return has been submitted?

Yes I had already tried all of that 

Ashleigh1
QuickBooks Team

Has anyone managed to solve the problem of only being able to print page 1 of the VAT details report once the return has been submitted?

Thanks for trying that Dcowie, can you ring the supportline on 0808 234 5337 so this can be looked into further and you will be able to do a screenshare with the agent on the phone so it can be looked into more for you thanks.

Grob
Level 1

Has anyone managed to solve the problem of only being able to print page 1 of the VAT details report once the return has been submitted?

I have  the same issue for April through May VAT quarter only print first page....

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