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WC2019
Level 2

Hi, i need to file and FPS report to HMRC PAYE, but it wont allow me to do so?! Thanks

 
5 REPLIES 5
EmmaM
QuickBooks Team

Hi, i need to file and FPS report to HMRC PAYE, but it wont allow me to do so?! Thanks

Hello WC2019, What happens when you go file the FPS  do you get any messages pop up? Which payroll is this in the standard or advanced payroll and is this the first FPS you are submitting?Thanks

WC2019
Level 2

Hi, i need to file and FPS report to HMRC PAYE, but it wont allow me to do so?! Thanks

Hi, it was filing FPS reports while i was paying employees in standard payroll.

when i marked myself as a leaver in september and submitted a pay run, it changed the report to HMRC to an EPS. In order for me to no longer be a contributor of PAYE i need to file a last zero FPS, but i cant see anywhere where i can change?

So far i have submitted 3 zero payslips submissions. 

Thank you 

JasroV
QuickBooks Team

Hi, i need to file and FPS report to HMRC PAYE, but it wont allow me to do so?! Thanks

Thanks for the clarification, @WC2019.

 

I’m here to share with you some insight in filing your FPS and how to get around this issue. If you’ve not paid your employees in a tax month, you’ll need to send an ESP instead of FPS. Thus it’s the reason your report change to EPS from HRMC.

 

For more details and guidelines about this, you can visit this link for reference: https://www.gov.uk/guidance/what-payroll-information-to-report-to-hmrc

 

However, if this is not the case, I recommend reaching out to our Support team. They have the proper tools to securely look into your account and investigate the cause of this.

 

Once everything is in place, you can now submit your FPS to HMRC. To be guided, you can refer to this article for the complete details: Submit FPS to HMRC in QuickBooks Online Standard Payroll (UK).

 

In case you have other questions or concerns filing your FPS, you can always get back to me in this thread. I’ll be around ready to help you. Keep safe and take care!

WC2019
Level 2

Hi, i need to file and FPS report to HMRC PAYE, but it wont allow me to do so?! Thanks

Thanks for your reply @JasroV 

 

The reason I was wanting to file an FPS is because HMRC told me to do so to stop our company being PAYE registered and having to run payroll every month with no balance.

 

Have I been miss informed?

 

Apologies and thanks

Lisa

DivinaMercy_N
QuickBooks Team

Hi, i need to file and FPS report to HMRC PAYE, but it wont allow me to do so?! Thanks

Thanks for getting back here, @WC2019.

 

To further assists you with submitting FPS to HMRC, I recommend contacting our QuickBooks support team. They use specific tools to investigate the root cause of the issue and provide steps you need to take. To connect with them, refer to these steps:

 

  1. In QuickBooks, go to Help.
  2. Click Contact us.

 

For more info, see this article: Submit FPS to HMRC in QuickBooks Online Standard Payroll (UK)

 

Also, QuickBooks Online offers several payroll reports that you can pull up to access your business and employee information. To get started, see our Payroll reports page. 

 

Feel free to get back here if you have further concerns about this. I'll be around to help you in any way I can. Have a good one. 

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