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I got you covered, DavidB3. I'll share some details on how we can isolate this issue. This way, you can seamlessly manage your account.
Let's add the inactive account from the list so you can make it active again. Let me walk you through the steps.
Check this link for more details: Make an account active again.
You might also want to check out this article to know how to manage accounts: Manage default and special accounts in your chart of accounts.
Keep in touch if you need further assistance managing your chart of accounts. I've got your back. Have a good day.
Hi - many thanks, that's brilliant (and embarrassingly easier :-(). Appreciate your help.
Hi there, @DavidB3.
I'm glad that my colleague @Maybelle_S was able to help you achieve your goal. Rest assured we'll continue to provide the best customer service you'll ever experience.
Let me know if you have additional questions by replying to this thread. I'll be happy to assist you. Keep safe, and have a great day!
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