I'm here to ensure you'll get the assistance you need, sbmarner.
You're on the right page, you can share your concern with us, and we'll do our best to resolve it as soon as possible.
If you wish to talk to our Customer Support Team, you can request a callback or start a chat via the Contact Us feature in QuickBooks Online. Let me guide you with the steps.
- Go to the Help icon.
- Select Contact Us to connect with a live support agent.
- Enter a brief description of your concern in the dialogue box.
- Click Let's Talk.
- You can either select Get a callback or Message an agent to get a representative on the line.
To ensure that you'll be assisted immediately, you can contact them Monday until Friday 8 AM to 10 PM and Saturday-Sunday 8 AM to 6 PM. If you're unable to sign in to your account, feel comfortable reading this guide: Get help if you can't sign in to your QuickBooks Online account.
Also, you can visit our Help article page for reference. There, you can find helpful tips that will guide you in completing your future tasks.
Feel free to get back to us if you have other concerns. I'll wait for your response. Have a great day!