Hi there, Lynn. The error you're experiencing occurs when the system encounters a problem it cannot process while generating your P32 report. This is often due to outdated browser data or cached information that interferes with QuickBooks Online's (QBO) functionality.
To troubleshoot the error, let's refresh your browser using the Refresh icon, pressing F5 (Windows), or Command-R (Mac).
Once refreshed, check to see if the error reappears while generating the P32 report. If the issue continues, please log out of your account. Wait a few moments, then sign back in.
If the error persists, let's use an incognito window to access the product with a clean slate. You can also switch to other supported browsers for better compatibility.
If you have any further questions, don't hesitate to reply below. I’m here to help.
