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jane-elliott12
Level 1

Reconciliation Report Registered Balance as of 01/02/21 minus figure of £247.80 . What does this mean

 
1 REPLY 1
ReymondO
QuickBooks Team

Reconciliation Report Registered Balance as of 01/02/21 minus figure of £247.80 . What does this mean

Hey there, @jane-elliott12.

The negative figure in your report means that your reconciled account isn't balance. 

 

It could be that your other QuickBooks users might have accidentally changed the status or edited the amount of your reconciled transactions. This is why you're getting a negative balance in your Reconciliation reports. 


Let's fix this by reopening the report and check what transactions are causing this off balance. This way, you can take note of it and change transaction status again. Let me show you how:

 

  1. Go to Reports and run the Reconciliation report.
  2. Look for the account, then click View report.
  3. Record the transaction details.reconciliation report 1.PNG
  4. Once done, go to the Accounting menu and select Chart of Accounts.
  5. Find the account, then click Account history.
  6. Look for the affected transaction and change its status back to reconcile (R). Just continue clicking the status bar until it is set to R.

 

Repeat these steps until the negative amount is gone. I'd also recommend reaching out to your accountant for further assistance in handling your transaction in QuickBooks. This way, we can make sure that books are accurate.

 

You can also use this article as additional reference in fixing discrepancies in your reconciled accounts: How to fix issues the first time you reconcile an account in QuickBooks Online.

 

Just tag my name in the comment section if you have any other concerns or questions. I'll get back to you as soon as I can. Stay safe.

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