cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
Justme4
Level 1

Saved favourite reports disappeared on QBO

Hi there,

The favourite reports disappeared from my qbo. I've added again but, once I'll leave that page, the reports are also gone. Anyone having this issue?

Thanks.

 

 

3 REPLIES 3
MCooney
Level 3

Saved favourite reports disappeared on QBO

Same here, reinstated three times and disappearing each time.  I also saw (gone now), that QBO are changing a lot of reports to MODERN VIEW only.... there is no default to Classic View which we use mostly.

 

Justme4
Level 1

Saved favourite reports disappeared on QBO

Hi MCooney,

Thank you for your comment. I thought it's only my software that's playing games.

You are so right about Modern View. And reports being on and off. We also love the Classic View and we hope that this will stay.

GeorgiaC
QuickBooks Team

Saved favourite reports disappeared on QBO

Hello Justme4 and MCooney, thanks for posting on the Community 

 

We're aware of an issue with favorited reports not showing on the reports page. Our team are working to restore this at the moment; in the meantime, please scroll or use the search bar to locate the report.

 

We'll be removing the ability to run some reports on the classic view from the 14/12/23. We appreciate some customers still have a preference towards this and have passed your comments back to our team.

Need to get in touch?

Contact us