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Everything you need to know about banking in QuickBooks Online - Discover more
Level 1

'Sort' not working in VAT detail report

Mark Armistead
Level 7

'Sort' not working in VAT detail report

Correct. I reported this months ago along with other report sorting issues. Trust me, it will never be fixed.

Of course one of the Intuit helper will reply with their usual copy and paste replies about how to send feedback but it make zero difference unfortunately. We just have to continue paying for a unfinished product.

QuickBooks Team

'Sort' not working in VAT detail report

Help has arrived, @hpunni.


Let me drop some details about the VAT detail report that displays non-sequential in QuickBooks Online. 


We understand the frustration of not being able to use this feature as anticipated and the relevance of resolving this as soon as possible.


We currently have an investigation into the issue you mentioned above. Rest assured that our engineering team is working hard on a solution.


For now, I suggest contacting our support team to add you to the list of affected users. This way, you’ll receive a notification when a fix is available. Just make sure to check our support hours so you contact us at a time convenient to you.


Here’s how to get in touch with our representatives:


  1. Log in to your QuickBooks Online account.
  2. Click the Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose a way to connect with us: Ask the communityStart a chat or Get a callback.


Once everything is in order, you can use this video tutorial with the basic customization, sorting, and date ranges.


Please contact us again if you require assistance with VAT reports in QuickBooks. I'm delighted to assist you. Have a wonderful day.

Level 1

'Sort' not working in VAT detail report

Had an email that this was fixed on 3 Nov, but alas still not working! This is frustrating.


'Sort' not working in VAT detail report

Hello @hpunni,


Thank you for providing an update about the issue here in the Community space. Allow me to chime in and assist you with your concern about the VAT report in QuickBooks Online.


I would also feel the same if I received an email stating the issue is no longer active. I know the importance of resolving the reported issue to get back on track as soon as possible.


Since the problem persists, It would be best to contact our QuickBooks Support Team again. They'll need to further check your account and provide additional troubleshooting on your behalf.


Here's how you can reach them:


  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you.


Also, there are many ways to customize your reports. To learn more about how you can filter them to show specific accounts or customers, or format the layout, check out this article: Customise reports in QuickBooks Online.


I'm just a post away if you have any other questions regarding managing reports or sorting the data in QuickBooks. Take care.

Mark Armistead
Level 7

'Sort' not working in VAT detail report

Just typical of I tuition, and just typical of the bot reply about an issue. As I said it will never get fixed, sad state of affairs.

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