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Guy W
Level 2

We have just started to use GoCardless for QB. When he pays us, the customer only sees "GoCardless" on his bank statement. Can we get our company name to show instead?

 
2 REPLIES 2
Ashleigh1
QuickBooks Team

We have just started to use GoCardless for QB. When he pays us, the customer only sees "GoCardless" on his bank statement. Can we get our company name to show instead?

Hello Guy W, 

 

Welcome to the Community page, 

 

So you would need to speak to go cardless about it, as it is them that is send it not us. 

Guy W
Level 2

We have just started to use GoCardless for QB. When he pays us, the customer only sees "GoCardless" on his bank statement. Can we get our company name to show instead?

Hi Ashleigh, thank you for getting back to me so quickly.  I'll do as you suggest.  Cheers, Guy

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