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winchcombe-elec
Level 1

Why cant i run my year from 6th april

 
1 REPLY 1
Rasa-LilaM
QuickBooks Team

Why cant i run my year from 6th april

Greetings, winchcombe-elec.


Thanks for dropping by the Online Community. Let's sort out why you're unable to run the year for a specific date.


Just to clarify, are you trying to change the date of your report or tax return? Did you encounter any error codes/messages?


While waiting for the details, I have a few steps you can try to resolve the issue. To start off, open your account using a private window or Chrome’s incognito mode.


These sessions will not save your browsing history, cookies, or site data. Here’s how to open for each browser.

 

  • For Internet Explorer or Firefox, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, hold down Command + Shift + N.


If you can update the date smoothly, go back to your regular browser and clear the cache. You should periodically perform this process for the browser to function more efficiently.


However, if you want to change the fiscal year for a specific date of the month, you will not be able to do this task. Currently, QuickBooks Online is designed to only select the month.

 

That should get you on the right track. Let me know if you get the chance to try all these suggestions and what the results are. I'll be right here ready to assist further.

 

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