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Hi  I am the bookkeeper for Coun
Level 1

Why is QB advanced payroll auto journal number saying VAT payment 03/22?

 
3 REPLIES 3
GeorgiaC
QuickBooks Team

Why is QB advanced payroll auto journal number saying VAT payment 03/22?

Hi Hi I am the bookkeeper for Coun,

 

 

If you have custom transaction numbers enabled then this field will auto-fill with the consecutive number of the last transaction entered. It is likely that the last transaction entered prior to running the payroll was a journal entry with the transaction number field edited to be VAT payment 03/21. 

 

 

Thanks

 

 

MaLeon
Level 1

Why is QB advanced payroll auto journal number saying VAT payment 03/22?

Hi, I've had this issue since April 2019 and have been in touch with QB technical dept.

They couldn't resolve this, even after various tests.

I feel it's a bug but it seems like not a lot of users are affected

ReymondO
QuickBooks Team

Why is QB advanced payroll auto journal number saying VAT payment 03/22?

Hi there, @MaLeon.

 

I've checked our records for open investigation related to this concern. However, there are no similar reports that we can link to it. 

 

I recommend giving us another call so that we can run another test. This way, we can also review the case notes and check the troubleshooting steps that have been provided by our agents. You can reach out to us by following these steps:

 

  1. Go to the Help icon, and then Contact Us.
  2. Type in your concern in the What can we help you with? field,
  3. Click the Let's talk button.
  4. In the Choose a way to connect with us section, select to Get a callback.
  5. Enter your information to successfully get a call from us.

 

To make sure we address your concern on time, contact us within Monday to Friday every 6:00 AM to 6:00 PM PST. Then, 6:00 AM to 3:00 PM every Saturday. For the Advanced version of QuickBooks, you can contact them any time and any day.

 

You can always post here if you have more questions. Just click the reply button below so we can provide you further assistance.

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