There are several reasons why you encounter this error, varangi.
Error code 101 may occur when attempting to connect your bank account for any of the following reasons:
- The account is inactive.
- There have been no transactions in the last 12 months.
- The terms and conditions on your online banking platform have not been accepted.
To resolve this issue, try accessing your bank's website using a different browser and check if you can log in without encountering any errors.
Ensure the account has an existing balance or recent transactions within the past 12 months. If your account is active but you’re still unable to log in, please consider contacting your bank’s customer support team for further assistance.
Lastly, ensure that you have reviewed and accepted all necessary prompts or acknowledgments on their website.
Let us know if there’s anything else we can assist you with.