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paul82
Level 3

Cant create invoices -Error message (Somethings not quite right - Select at least one way to get paid) when it is selected.

This error has appeared recently, I have the button ticked green  'Let customer make payment' as always but this error pops up and I cant continue.

Anyone else have this problem.
1 REPLY 1
GlinetteC
Moderator

Cant create invoices -Error message (Somethings not quite right - Select at least one way to get paid) when it is selected.

Hello, paul82.

 

We've received reports of similar cases regarding the error you're encountering.

 

I recommend contacting our support team. By doing so, they can add you to the list of affected users and receive updates as soon as they become available.

 

Here's how:

 

  1. Go to the Help menu at the upper right.
  2. Click the Search tab.
  3. Click on Contact Us at the bottom part. 
  4. Enter your concern in the What can we help you with? box.
  5. Click Continue.
  6. Select Chat with us or Have us call you.

 

I'm sharing a short video and a step-by-step process if you want to customise your sales forms in the future: Customise invoices, estimates, and sales receipts in QuickBooks Online.

 

We greatly appreciate your patience and understanding as we actively work towards resolving this issue.

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