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EWMG
Level 2
posted
‎December 10, 2019 12:09 AM
last updated ‎December 09, 2019 4:09 PM

Clearing out 2 year old "deposits" that just won't go away. Jen-D can you help with this, too?

I have 7 old entries (A/R) from 2017 that we have tried to get rid of many ways with several suggestions, but they keep coming back.  Oddly, they are multiples of a set amount rent payment i had received monthly.  My reports and books are complete for that and the following year,  but these deposits keep appearing on my transaction to review list.  Therefore, i don't need to further account for them, just make them disappear. I researched this site, but found instructions for A/P only.  I am hoping someone has a simple answer.  I have tried accepting them into their own new account/category, but they just keep coming back. thanks!  bill g

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EWMG
Level 2
‎December 10, 2019 01:37 AM

Clearing out 2 year old "deposits" that just won't go away. Jen-D can you help with this, too?

i just located the A/R portion of the answer in another thread.  I'll give it a try and get back here if i have further difficulties.

bill g 

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BettyJaneB
QuickBooks Team
QuickBooks Team
‎December 10, 2019 01:53 AM

Clearing out 2 year old "deposits" that just won't go away. Jen-D can you help with this, too?

I'm happy to see you gain, @EWMG.

 

To remove the deposits that are appearing on your review list, you'll need to create a journal entry. This will clear out the amounts of the transactions from the prior years. 

 

Before doing so, I recommend contacting an account. They'll provide the best course of action for your business.

 

If you're now ready to process the journal entry, please follow these steps:

  1. Select the + New button at the left pane. 
  2. Choose Journal Entry.
  3. Fill out the fields to create your journal entry.
  4. Hit Save and new or Save and close.

I've outlines these steps through the snips below:

If you're using the QuickBooks Online for accountant, you have the option to adjust the journal entry to change the account balances.

 

The following link will give you complete details on this process: Enter Adjusting journal entries

 

If there's anything else that I can help you with, let me know. I'll make sure you're taken care of. Have a fantastic week ahead!

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