Currency not supported

finaplus · ‎November 10, 2021

We want to migrate to QuickBooks online but the process fails with this error.

KSH currency is not supported in Quickbooks Online. Please change currency for ***** 2008

Can we add this currency to QuickBooks online?

Because we can not change the customers, suppliers and currency on quickbooks desktop.

emmam6 · ‎August 11, 2022

Hello Community Users, We just wanted to add some clarification onto this thread. If you have a Global version of Quickbooks Desktop you are currently not able to directly import the data into UK version of Quickbooks Online you can only move UK Desktop version to UK Online version. Any questions on this do not hesitate to ask us here!

View solution in original post

Fiat Lux - ASIA · ‎November 10, 2021

Is your company located in Kenya? Do you need to migrate data from QBD UK version to QBO Global version for Kenya?

https://quickbooks.grsm.io/Africa

finaplus · ‎November 10, 2021

We are located in Kenya and are using the UK version and after talking to support we were advised that we can only migrate to UK version.

Fiat Lux - ASIA · ‎November 10, 2021

You may have 2 ways to migrate data to QBO Global version for Kenya:

1. Utilize a migration tool. i.e TPExporter for Desktop, TPImporter for Online

https://transactionpro.grsm.io/qbo

2. Purchase a 3rd party migration service.

Contact us in private for details.

emmam6 · ‎August 11, 2022

Hello Community Users, We just wanted to add some clarification onto this thread. If you have a Global version of Quickbooks Desktop you are currently not able to directly import the data into UK version of Quickbooks Online you can only move UK Desktop version to UK Online version. Any questions on this do not hesitate to ask us here!

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Currency not supported