Hi, a customer paid for some invoices twice. I then entered the overpaid amount as unapplied cash on the customer. How do I now use that to pay their subsequent invoices?
Solved! Go to Solution.
Hi there, @Witty2021.
Applying unapplied cash payments to your customer's subsequent invoices is easy peasy. I'd be happy to guide you through the steps.
I'm adding this article for more details: Create and apply credit notes or delayed credits in QuickBooks Online.
Just in case you want to personalise and add specific info to your sales forms, you can read this article for your future reference: Customise invoices, estimates, and sales receipts in QuickBooks Online.
If you need any assistance applying unpplied cash payments to invoices, I'm available here to help any time!
Hi there, @Witty2021.
Applying unapplied cash payments to your customer's subsequent invoices is easy peasy. I'd be happy to guide you through the steps.
I'm adding this article for more details: Create and apply credit notes or delayed credits in QuickBooks Online.
Just in case you want to personalise and add specific info to your sales forms, you can read this article for your future reference: Customise invoices, estimates, and sales receipts in QuickBooks Online.
If you need any assistance applying unpplied cash payments to invoices, I'm available here to help any time!
Hi Mark,
Thank you - I'll try that and let you know if I need any further assistance. Have a nice day.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.