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Best answer May 18, 2020
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Hello there, edagr.
When a paid invoice is sent to your customers they'll have the Print or Save option. You can change the email settings of the Online delivery option. Let me show you how:
- Log in to QuickBooks.
- Click the Gear icon and select Account and Settings.
- From the left menu, click Sales and scroll down to Online delivery.
- Select the pencil icon under Online delivery.
- In the Additional email option for invoices drop-down, you can select HTML or Plain text. You can refer to the screenshot below on how it looks like.
- Click Save and Done.
You can also enter a Memo on the invoice stating that the invoice is already recorded as paid and no payment required. They might want to send you a Statement instead that lists all paid invoices.
Please let me know if you need anything else. You take care always and have a great day!
Hello there, edagr.
When a paid invoice is sent to your customers they'll have the Print or Save option. You can change the email settings of the Online delivery option. Let me show you how:
- Log in to QuickBooks.
- Click the Gear icon and select Account and Settings.
- From the left menu, click Sales and scroll down to Online delivery.
- Select the pencil icon under Online delivery.
- In the Additional email option for invoices drop-down, you can select HTML or Plain text. You can refer to the screenshot below on how it looks like.
- Click Save and Done.
You can also enter a Memo on the invoice stating that the invoice is already recorded as paid and no payment required. They might want to send you a Statement instead that lists all paid invoices.
Please let me know if you need anything else. You take care always and have a great day!
