I recognise how important it is for your business to restore the connection between Etsy and QuickBooks Self-Employed (QBSE), Chris. I'm here to help you get in touch with the right resources to resolve this issue effectively.
We'll have to review the setup for both programs to figure out why syncing has stopped. This will require us to gather information to access your account, so I recommend contacting our QBSE Support Team for assistance. After they identify the issue, our experts will assist you in applying a permanent solution and retrieving your data.
- In your QBSE company, go to the Help menu and enter the issue in the Type something box.
- Follow the onscreen instructions to complete the process.
- Choose the support options from the list.
Once you have the entries in your company, make sure to classify them into the right categories to keep your records organised. Additionally, you can also bring your bank data into QBSE using a CSV file. This link will walk you through the step-by-step process: Manually import transactions.
Keep in touch if you have other product concerns or need guidance navigating QBSE. We'll get back to lend a helping hand.