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Level 1

Etsy Shipping Costs

I've been using Quickbooks Self Employed with my Etsy store for a while now, and this issue is still an annoyance.


When my orders are processed via Quickbooks from Etsy, the order total (including postage cost) is added, then the Etsy processing fee's are deducted. However, it seems that the cost of purchasing postage labels (I'm using Royal Mail, not Etsy labels) is not being deducted, and I'm having to add it manually as a lump sum at the end of every month now.


Is there an option to solve this? I would rather it be done automatically, than me having to manually enter it at the end of the month. All other fees are being processed by Quickbooks fine, it seems, except postage.

QuickBooks Team

Etsy Shipping Costs

Thank you for reaching out to us here on the Community page, @Andarne.


QuickBooks is dependent on whatever information downloaded from the bank or any third-party app. That said, you can categorise your transactions manually from the Transactions tab.


  1. Sign in to your QuickBooks Self-Employed account, then click on Transactions at the left pane.
  2. Look for the transactions from the list, go to the Type column to select Split.
  3. Choose the correct category and type from the Split transaction window.
  4. Tap Save once completed.

Also, check out this article for more information about Etsy billing charges.


Post again if there's anything you need assistance with. I'm always here to help. Have a great weekend!

Level 1

Etsy Shipping Costs

Hi Angelyn_T.


Thank you for your response. However, I don't think it helps with the problem that postage label charges, when bought through Etsy, aren't added to my Transactions page on Quickbooks.


The shipping transaction fees through Etsy are being processed, but the actual cost of the label when bought through Etsy is not.


Etsy Shipping Costs

Hello @Andarne,


You can contact the Technical Support of Etsy so someone can help you map the accounts of your transactions, correctly. This way, it'll automatically be downloaded into your QuickBooks account so you won't need to enter them manually.


Lastly, here's a few articles you can read to help manage your account and related transactions: QuickBooks Self-Employed Overview.


If there's anything else that I can help you with, let me know in the comments. I'll be here to lend a hand.

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