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hannah26
Level 1

Hi Is there a way of giving access to staff members to set up a customer. Raise an invoice. Take a payment. But not allow them to access any other past invoices or accoun

 
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Best answer June 09, 2020

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Becky29
QuickBooks Team

Hi Is there a way of giving access to staff members to set up a customer. Raise an invoice. Take a payment. But not allow them to access any other past invoices or accoun

Hi Hannah26, Welcome to the Community :waving_hand: Yes you can restrict what other users can and can't do within QuickBooks, I believe for what you're after you may want to look at giving them access as a standard user with limited access, However, the restrictions are limited so won't do everything that you require as even with limited access they can still delete things, Please see link that goes more in-depth as to what the users can and can't do. Thanks 

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2 REPLIES 2
Becky29
QuickBooks Team

Hi Is there a way of giving access to staff members to set up a customer. Raise an invoice. Take a payment. But not allow them to access any other past invoices or accoun

Hi Hannah26, Welcome to the Community :waving_hand: Yes you can restrict what other users can and can't do within QuickBooks, I believe for what you're after you may want to look at giving them access as a standard user with limited access, However, the restrictions are limited so won't do everything that you require as even with limited access they can still delete things, Please see link that goes more in-depth as to what the users can and can't do. Thanks 

Fiat Lux - ASIA
Level 15

Hi Is there a way of giving access to staff members to set up a customer. Raise an invoice. Take a payment. But not allow them to access any other past invoices or accoun

@hannah26 

As another option, consider having a CRM app for your sales team to create estimate and invoice, then integrate it with your QBO. They don't need to have any access to QBO.

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