Hi it’s not allowing me to save customisationof the same form

Hey there, The barn.

To help get on the same page, I have to gather information on what you're experiencing. This is to ensure I can provide a timely solution to your concern. 

May I know what specific customised form are you trying to save? Did come across any errors? 

Feel free to click the Reply button below and leave your comments in the field box. I look forward to working with you again. 

Hi it’s not allowing me to save new details on the sale form.

I can amend the form but when I press apply is not doing anything and not saving the new details.

 Hello The Barn, can you please try fully clearing your cache and cookies to all time, close the browser down, reload it and try again see if that resolves it for you.

Hi

its still not saving my edited sale form

I need to update my bank details as a part of the edit but it’s not saving any details I type 

 Hello The Barns, thanks for trying that and getting back to us, does the same thing happen on a different browser, incognito/private window and device can you please try all of those and see if one of them work or not and get back to us thanks.

No it’s not working on any devices

Thanks for trying that The barns, can you ring the support line on 0808 234 5337 so this can be looked into more and you'll be able to set up a screenshare  with the agent on the phone as well. The line is open mon to fri 8am to 7pm and is free from any UK landline or mobile.