How do I access previous sales receipts history? The app has updated and I no longer see my previous sales receipts.

Hello, RJ.

We can do a troubleshooting steps to address the issue with the QBO mobile app not showing previous sales receipts.

Refreshing the app's data clears outdated files and resolves system issues. This process helps optimize storage without affecting your documents or data. Here's how:

For iOS

1. Go to Settings, then tap General.
2. Click iPhone Storage, then tap the QuickBooks Online app.
3. Select Offload App.

For Android

1. Go to Menu ☰, then tap More Options ⋮.
2. Select Settings, then Refresh Data.
3. Click YES to confirm.

If the issue continues, uninstall and install the app to reset it with updated settings. Alternatively, you can access your sales receipts using a supported web browser on your desktop or mobile device.

Let me know if you have additional questions or need further guidance.