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stevieturner
Level 1

How do I add a supplier refund? The original transaction is on as an expense. Basically the item was returned to the shop and refund put straight into my card. Thanks.

 
Solved
Best answer April 22, 2020

Accepted Solutions
Ashleigh1
QuickBooks Team

How do I add a supplier refund? The original transaction is on as an expense. Basically the item was returned to the shop and refund put straight into my card. Thanks.

Hello Stevieturner, 

 

Welcome to the Community page, 

 

Here are the steps on how to record a supplier refund. 


1. Create a supplier credit (+ icon -> supplier credit)
2. Choose the correct date and supplier and expense account, put in the amount, choose VAT, save
3. Then click on the + icon again, and choose Bank Deposit, to show that the money went into your bank account
4. Choose the correct bank account on the top left corner, choose the date when the money actually hit your account
5. For Received from choose the correct supplier, for the account choose Creditors, put the amount in, choose No VAT
6. On the Supplier's page create cheque
7. Add both the deposit and the supplier credit from the right side to link them (this shows QuickBooks, that the supplier credit has been used, and money was received from the supplier), save and close
8. Match the deposit against the transaction on your banking screen

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2 REPLIES 2
Ashleigh1
QuickBooks Team

How do I add a supplier refund? The original transaction is on as an expense. Basically the item was returned to the shop and refund put straight into my card. Thanks.

Hello Stevieturner, 

 

Welcome to the Community page, 

 

Here are the steps on how to record a supplier refund. 


1. Create a supplier credit (+ icon -> supplier credit)
2. Choose the correct date and supplier and expense account, put in the amount, choose VAT, save
3. Then click on the + icon again, and choose Bank Deposit, to show that the money went into your bank account
4. Choose the correct bank account on the top left corner, choose the date when the money actually hit your account
5. For Received from choose the correct supplier, for the account choose Creditors, put the amount in, choose No VAT
6. On the Supplier's page create cheque
7. Add both the deposit and the supplier credit from the right side to link them (this shows QuickBooks, that the supplier credit has been used, and money was received from the supplier), save and close
8. Match the deposit against the transaction on your banking screen

paul72
Level 8

How do I add a supplier refund? The original transaction is on as an expense. Basically the item was returned to the shop and refund put straight into my card. Thanks.


@Ashleigh1 wrote:

Hello Stevieturner, 

 

Welcome to the Community page, 

 

Here are the steps on how to record a supplier refund. 


1. Create a supplier credit (+ icon -> supplier credit)


If the refund went directly on to your credit card (the one you have recorded in QBO) then create a Credit Card Credit instead.  This will save steps 3-8.

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