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mhughes1
Level 1

How do I get a copy invoice for direct debits taken out of our account from April to August 2019?

 
7 REPLIES 7
EmmaM
QuickBooks Team

How do I get a copy invoice for direct debits taken out of our account from April to August 2019?

Hello Mhughes1,

 

Could you advise the last 4 digits of the company id you need to copy invoice for or is for multiple companies(we have more than one populate under the email address you use for the Community)

 

Thanks

 

Emma

 

mhughes1
Level 1

How do I get a copy invoice for direct debits taken out of our account from April to August 2019?

Possibly ID ending 8980 but we do have multiple companies.
GeorgiaC
QuickBooks Team

How do I get a copy invoice for direct debits taken out of our account from April to August 2019?

Hey mhughes1,

 

 

I can't locate an account with that ending under the email provided - if you login to the account and press ctrl + alt + ? and the full ID number will appear, please confirm the last four digits.

 

Alternately, billing invoices for 2019 should be available within the account by going to the Gear icon > Accounts and settings > Billing & subscriptions > Billing history.

mhughes1
Level 1

How do I get a copy invoice for direct debits taken out of our account from April to August 2019?

8749
GeorgiaC
QuickBooks Team

How do I get a copy invoice for direct debits taken out of our account from April to August 2019?

Hey mhughes1,

 

 

I've emailed copies of the April - July billing invoices to the Master Admin, the August invoice will be emailed on the 19th of the month when the account  is next charged. 

mhughes1
Level 1

How do I get a copy invoice for direct debits taken out of our account from April to August 2019?

I am also missing 19 Feb 2019, 19 July 2018 and any invoices prior to March 2018 if you could please send me copies. Many thanks for your help!
EdwardR
QuickBooks Team

How do I get a copy invoice for direct debits taken out of our account from April to August 2019?

Hi Mhughes,

 

The request has been sent for the invoices requested to be re-mailed to you.

 

 

 

 

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