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Hi sherrine
You can create a supplier credit > apply credit > select the relevant credit > save. We'd recommend also speaking to an accountant as they may suggest a different way to record the write off.
Hello Sherrine,
Welcome to the Community page,
Has the supplier cancelled it, if so you can do a supplier credit? If the supplier has not cancelled it then it would be a bill that is still open, that you should not really be writing it off.
The previous account person entered this invoice which is 2 years old and i cannot trace it anywhere and it's a telephone bill which i'm sure if it was outstanding it would still show on our account. So shall i just do a supplier credit note?
Hi sherrine
You can create a supplier credit > apply credit > select the relevant credit > save. We'd recommend also speaking to an accountant as they may suggest a different way to record the write off.
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