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hire
Level 1

How to I remove existing payment methods which I no longer need or use?

When I click the arrow next to payment methods on invoices, I have several which I no longer use. This pushes the ones I do use down the list. Can I change the order, or remove ones I no longer use?

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Best answer Thursday

Accepted Solutions
LouiseG
QuickBooks Team

How to I remove existing payment methods which I no longer need or use?

You can make payment methods inactive to remove them from the list by going to the All lists page, hire. 
 

Please note that there is no option to reorder the payment methods. 
 

Here's how to make it inactive:
 

  1. Go to the Gear icon, then All lists.
  2. Find a payment method you'd like to remove.
  3. In the Action column, click the drop-down arrow.
  4. Choose Make inactive.
  5. Hit Yes.


Let us know in the comments below if you have additional questions.

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3 REPLIES 3
LouiseG
QuickBooks Team

How to I remove existing payment methods which I no longer need or use?

You can make payment methods inactive to remove them from the list by going to the All lists page, hire. 
 

Please note that there is no option to reorder the payment methods. 
 

Here's how to make it inactive:
 

  1. Go to the Gear icon, then All lists.
  2. Find a payment method you'd like to remove.
  3. In the Action column, click the drop-down arrow.
  4. Choose Make inactive.
  5. Hit Yes.


Let us know in the comments below if you have additional questions.

hire
Level 1

How to I remove existing payment methods which I no longer need or use?

Hi Louise

 

Perfect - thank you!

Jessavell_A
QuickBooks Team

How to I remove existing payment methods which I no longer need or use?

On behalf of my colleague, you're most welcome, Hire. 
 
We're pleased to hear that the steps provided by my colleague have helped you manage the payment methods you no longer use in QuickBooks Online (QBO).
 
We appreciate you taking the time to inform us about this. If you have any further questions, please feel free to reach out, and we’ll get back to you as soon as possible. Have a great day!

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