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aza76
Level 1

I can't send invoice keeps saying check customer email address

 
3 REPLIES 3
John C
QuickBooks Team

I can't send invoice keeps saying check customer email address

Hi aza76 Is the email address a valid email and are you able to send the invoice to yourself as a test to see if you're able to send/receive it?

aza76
Level 1

I can't send invoice keeps saying check customer email address

Hi yes I can send invoice to myself but not customer its keeps saying check email address is correct which it is?

Ashleigh1
QuickBooks Team

I can't send invoice keeps saying check customer email address

Hello Aza76, can you take the email address out of the customer info section and save it then re-add it in again and save it and try send your customer the invoice and see if the same thing again or not. 

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