cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get your Payroll questions answered by a QuickBooks Product Manager here - https://intuit.me/31Nl3My
aza76
Level 1

I can't send invoice keeps saying check customer email address

 
4 REPLIES 4
John C
QuickBooks Team

I can't send invoice keeps saying check customer email address

Hi aza76 Is the email address a valid email and are you able to send the invoice to yourself as a test to see if you're able to send/receive it?

aza76
Level 1

I can't send invoice keeps saying check customer email address

Hi yes I can send invoice to myself but not customer its keeps saying check email address is correct which it is?

aza76
Level 1

I can't send invoice keeps saying check customer email address

 
Ashleigh1
QuickBooks Team

I can't send invoice keeps saying check customer email address

Hello Aza76, can you take the email address out of the customer info section and save it then re-add it in again and save it and try send your customer the invoice and see if the same thing again or not. 

Need to get in touch?

Contact us